Privacy Policy

1. Definitions

“Personal data”: any information provided directly or indirectly by the user
“User”: any natural or moral person visiting, using Carreroyal.com, or who has contacted us by e-mail, phone, in writing or by any other mean.

2. Object

This privacy policy explains our policies and practices regarding how CARRE ROYAL collects, uses, and discloses the personal data that we collect through our digital platforms.

3. The controller of your personal data

“GP Manufacture /CARRE ROYAL”, “we” “us” and “our” refer to GP Manufacture / CARRE ROYAL as the controller of your personal data, except otherwise stated in this Privacy Policy.
Phone number : +33(0) 5 63 34 10 12
For any comment on this website, we invite you to write to contact@carreroyal.com

4. What does CARRE ROYAL mean by Personal data collected?

Personal data is information relating to an identified or identifiable person. For example, it may include an individual’s name, address, phone number, or any information you provide directly or indirectly to us.

5. Purpose of collecting personal data and how we collect them

We collect and use your personal data based on one or many of the following legal basis, for example : we have obtained your prior consent ; the processing is necessary in connection with any contract between CARRE ROYAL and you ; we have a legitimate interest in carrying out the processing and that legitimate interest is not overridden by your interests, fundamental rights, or freedoms ; we have to process your personal data to comply with applicable laws and regulations. Depending on the situation, we may use your personal data in order to: provide you with the products or services you requested; send you marketing communications ; respond to your queries, requests and suggestions; detect any fraudulent or illegal activity, including to secure your transactions by detecting and preventing fraud against you and CARRE ROYAL; conduct statistical analysis; improve our website, products and services; provide information to regulatory bodies when legally required, etc…

6. Disclosure, use, transfer and protect of your personal data by CARRE ROYAL

We may disclose your personal data only to the parties indicated below and for the following reasons:
– We disclose your personal data to CARRE ROYAL employees that need to have access to your personal data and are authorized to process them in order to achieve the aforementioned purposes and who are committed to confidentiality.
– We may disclose your personal data to CARRE ROYAL or providers of services such as CRM, for the purposes set out in this Privacy Policy and to provide you with a consistent level of service.

All your personal data is strictly confidential and will only be accessible, on a need-to-know basis, to duly authorized personnel of CARRE ROYAL and third providers acting on our behalf with appropriate technical and organizational security safeguards.

CARRE ROYAL has implemented security measures to protect your personal data against unauthorized access and use. We follow appropriate security procedures in the storage and disclosure of your personal data so as to prevent unauthorized access by third parties and to prevent your data being accidentally lost. Nevertheless, the transmission of information via the internet is not 100% secure. Any such transmission is at the risk of the user of the website.

7. How long do we store your personal data?

Your personal data are processed for the period necessary for the purposes (cf 5) for which they have been collected, to comply with legal and regulatory obligations and for the duration of any period necessary to establish, exercise or defend any legal rights.

CARRE ROYAL may store those data for a maximum of 3 years.

8. Your rights on personal data

In accordance with the applicable data protection laws, you can, at any time, request access, rectification, erasure and portability of your personal data or restrict and object to the processing of your personal data.

You may at any time decide to withdraw your consent to the processing of your personal data. If your consent is withdrawn, it does not prevent us from processing your personal data based on other legal bases if any, such as fulfilling your orders and storing your order data as required by applicable law.

If you no longer wish to receive our marketing/promotional information, we remind you that you may withdraw your consent to direct marketing at any time directly from the unsubscribe link included in each electronic marketing message we send to you.

9. Complaints

The user has the right to complain to CNIL. You may wish to visit www.cnil.fr

10. CRM Tools and other tools used by CARRE ROYAL

We use the Personal Data collected from users, with those software or service providers for example:
– WooCommerce
– WordPress
– Mailchimp
Those 3 service providers comply with the rules of the European Union.

11. How to contact CARRE ROYAL?

– By email: contact@carreroyal.com
– By phone: +33 (0) 5 63 34 10 12
– By mail: GP Manufacture SAS, 49 RUE DE PONTHIEU 75008 PARIS (France)

12. Modification of this privacy policy

CARRE ROYAL holds its rights to make changes at this policy any time.

13. Cookies used by Carreroyal.com

13.1. Definition of a cookie

A cookie is a small text file stored on your computer, mobile phone tablet or any other device that makes it possible to save and track data about your use of the website. Carreroyal.com uses cookies to identify you or store your product selection in your basket, for example. Cookies are managed by your Internet browser.
By continuing to use the Carreroyal.com website, you consent to our cookie settings and agree that you understand the terms of our cookies policy.
You can modify your preferences at any time by going to the “Managing your cookie preferences” section.

There are two categories of cookies on this Carreroyal.com:

– Cookies strictly necessary for the website to function
These cookies allow you to use the main features of the Carreroyal.com website, such as keeping your product selection in your basket. These cookies make browsing much easier and are required to make online purchases.

– Third-party cookies
These are statistical analysis cookies that collect data about navigation on the website, thereby enabling us to improve your user experience and tailor the services to your needs and preferences. There are also cookies that aim to personalise and/or improve the content and browsing experience by providing you with interest-based services on other websites.
All of the information collected is stictly anonymous.

You can edit your preferences at any time by going to the “Managing your cookie preferences” section.

13.2. Modify your cookie preferences/settings

You can easily delete cookies from your computer, mobile phone or any other device by managing your browser settings/parameters.

Some cookies are however essential to use the website, if you delete them you may not be able to properly use the website anymore.

Please find below instructions about managing, modifying and disabling cookies, depending on the browser you use:

Internet Explorer
Please Go to Tools menu, then Internet Options.
Click on Confidentiality, then click on Advanced.
In the Cookies window, select your preferences.

Safari
Please Click on Safari, then Preferences.
Click on the Privacy tab.
Go to Block cookies and select your preferred option(s).

Google Chrome
Please Click the Chrome menu, the upper right button.
Select Settings then click on Show advanced settings.

Firefox
Please Go to Tools then Options menu.
Click on the Privacy settings.
Select Use custom settings for history.
Select your preferred option(s) on the Accept cookies from sites section.