Terms and Conditions (Internet Sales)
ARTICLE 1-- APPLICATIONS
The present Terms and Conditions apply to all sales of fine leather goods (hereafter “Products”) by the CARRE ROYAL company to its Clients via its website www.carreroyal.com (hereafter “Site”) and preclude all other conditions, notably those for in-store sales.
The present Terms and Conditions, along with orders, price quotes, and the particular conditions expressly accepted, form the Contract between CARRE ROYAL and its Client (hereafter the “Parties”).
ARTICLE 2-ACCESS TO ONLINE ORDERING SERVICE
In order to access the online ordering service, the Client accepts to furnish exact, complete, and current personal information requested in the ordering form on the Site.
In the case that the Client furnishes false, inexact, outdated, or incomplete information, CARRE ROYAL will be entitled to suspend or cancel the Client’s order and to refuse, immediately and in the future, access to all or part of the ordering service.
CARRE ROYAL reserves the right to immediately suspend, fully within its rights, with no right to indemnity and without legal proceedings, any order which violates the present Terms and Conditions, notably including, but not limited to, any act of piracy, any use or attempt at unlawful use of the data herein, notably to hack into an IT system, alter its content, or commit any one of the infractions listed in articles 23-1 to 323-7 of the French Penal Code.
ARTICLE 3- ORDERING
The validation of the order by the Client is commensurate to acceptance of the present Terms and Conditions.
Unless otherwise specified, the data recorded by the Website constitute proof of past transactions.
CARRE ROYAL transmits to the Client in the shortest possible time, and makes every effort to send, a confirmation of the order detailing its essential elements such as Product identification, price, quantity and its date of availability via email, post, or fax in the ten days following the order.
In this regard, it is the Client’s responsibility to ensure that the contact information that they entered when they ordered is correct and that that information will permit them to receive the order confirmation. In the case that the Client does not receive the confirmation, it is their responsibility to contact CARRE ROYAL.
CARRE ROYAL is not held liable in any way if the Client does not receive a confirmation of their order due to an error on their part in the entering of their data.
ARTICLE 4 - PRICES
All Product orders made via the Website are payable in euros.
In the case of a Product order to a country other than metropolitan France, customs fees, import fees, or local taxes may apply. These fees are the sole responsibility of the Client, both in terms of declaration and of payment. The Client must check with the authorities concerned for the eventual existence of such fees and taxes.
CARRE ROYAL reserves the right to modify its prices at any time, however, Products will be invoiced to the Client on the basis of the current prices on the day of their order’s validation.
ARTICLE 5 - PAYMENT - SECURE PAYMENT
Order payment is carried out via one of the accepted credit/debit cards.
Debit of the card is carried out immediately after validation of the order.
In order to ensure the security of the payment and credit/debit card data confidentiality, the transaction is handled via the intermediary of a secure payment gateway in SSL mode.
ARTICLE 6 - RETENTION OF TITLE
It is expressly agreed that the ownership of the Products furnished to the Client is only transferred to the latter after payment in full of the sum due to CARRE ROYAL. If the payment of the sum due is not received from the Client, CARRE ROYAL reserves the right to reclaim ownership of all of the Products. These arrangements in no way prevent the transfer of risk on delivery of the Products to the Client.
ARTICLE 7 - DELIVERY
Products ordered by the Client will be delivered in thirty (30) business days from the validation of the order by the Client. The delivery time above does not apply to deliveries outside metropolitan France.
Shipping and handling and dispatch fees for the Products will be invoiced to the Client and will be conveyed to them at the time of order validation.
Shipping and handling and dispatch fees are contingent on the weight of the package, the number of packages, and the location(s) of delivery/dispatch.
So that any delivery problem or damage received during shipping are taken into account, CARRE ROYAL advises the Client to note the problems on the delivery invoice and confirm those problems or damage in the 72 hours that follow the delivery via registered post with signature addressed to the delivery company with a copy sent to CARRE ROYAL.
In conformity with article L. 133-3 of the French Commerce Code, all problems not brought to the attention of the delivery company and CARRE ROYAL in the 72 days that follow the delivery via registered post with signature will divest the Client of right to legal recourse against the delivery company relative to the damage received during shipping.
ARTICLE 8 - RETURNS POLICY
In conformity with the clauses of article L121-20 of the French Consumer Code, the Client (physical person) has seven clear days starting with receipt of the Product to exercise their right to return it. When this period expires on a Saturday, Sunday, holiday, or non-work day, it is deferred to the first following business day.
To exercise this right, the Client (physical person) must return the complete Product in its original packaging via registered mail (post) with signature without penalties, except the return fees which they are responsible for.
Products returned incomplete, damaged, or soiled will not be taken back.
In conformity with the clauses of article L121-20 of the French Consumer Code, the right to return items does not apply to Products made to order or personalised for the Client.
ARTICLE 9 - Conformity of products
9.1 CARRE ROYAL will reimburse the Client for, or exchange, apparently defective, damaged, or broken Products, or Products that do not correspond to the Client’s order. In this case, the Client must mail a detailed written description of the problem along with the Product(s) to CARRE ROYAL. CARRE ROYAL will proceed, at the Client’s choice, to exchange or reimburse the Product(s). Such requests must be sent fifteen business days following delivery. Any claim after this period will not be accepted.
The shipping and handling charges will be reimbursed on the basis of the invoiced price, and the return charges will be reimbursed to the Client.
In any event, the Client benefits from the clauses of the legal guarantee, notably those relative to the implied warranty.
The clauses of this article do not keep the Client (physical person) from benefiting from the returns policy (satisfied or money back) set forth here.
It is expressly agreed that abnormal use, or any use of the Products that they are not intended for, as well as the Client not respecting any eventual user directions, will annul the guarantee to the Client in the present article.
9.2 -- Liability
The Products on sale are in accordance with current French laws and norms applicable in France. CARRE ROYAL assumes no responsibility in the case of non-respect of laws of the country to which the Product is delivered (for instance in the case of a banned product...). The Client must check with the local authorities as to whether or not the importation or use of the product they order is lawful.
The photos shown are illustrative examples only. CARRE ROYAL invites the Client to consult the description of each Product for its specific characteristics.
CARRE ROYAL is committed to furnishing its services in full respect of the rules of the art and use of the profession.
Article 10 - Reimbursements
Product reimbursements in the cases described in articles 8 and 9 will be executed in 30 days or less after reception of the Products by CARRE ROYAL.
The reimbursement will be executed at the choice of CARRE ROYAL, either via credit to the Client’s bank account or via cheque to the Client who placed the order, addressed to the invoiced address.
ARTICLE 11 - AVAILABILITY
In the case that a Product is unavailable after the order is placed, an equivalent Product will be offered from available supplies. In the absence of an equivalent Product, the Client will be reimbursed for the sum paid.
ARTICLE 12 – THE CLIENT’S OBLIGATIONS-LIABILITY
The Client is responsible for:
- furnishing CARRE ROYAL with all the necessary information for completing their order.
- giving any third beneficiary parties the Products sold with their user guide.
- respecting the conditions of use of the Products.
The Client is solely responsible for the fiscal and social treatment inherent in the purchase or giving of Products to third party beneficiaries. In this regard, the Client is responsible for informing third-party beneficiaries of their possible obligations to declare the merchandise, and to release CARRE ROYAL from any and all responsibility for the latter.
ARTICLE 13 - MISCELLANEOUS
13.1 - Data Protection
In conformity with the French Data Protection Act n°78-17 of 6 January 1978 and its decrees, the Client has the right to access, modify, rectify, and delete the data concerning them, exercisable with CARRE ROYAL.
In the execution of its ordering service, CARRE ROYAL is authorised to communicate the data concerning the Client to other companies..
13.2-- Intellectual Property
CARRE ROYAL is a trademark of the CARRE ROYAL SAS company. The trademarks and logos figuring on this website are trademarks registered by CARRE ROYAL or its business partners. Their appearance does not in any way give a licence or right to use these trademarks, which cannot be used with out previous written consent from the copyright owner without penal action being taken.
Any of the information present on this website can be downloaded, reproduced, or printed, provided that:
- the information is used solely for personal and not for any commercial use;
- the information is not modified;
- the CARRE ROYAL copyright is reproduced on any and all copies.
All other use not expressly authorised is strictly forbidden without previous written authorisation from CARRE ROYAL.
13.3 Modification of Terms and Conditions
CARRE ROYAL reserves the right to modify these Terms and Conditions at any time.
ARTICLE 14 - APPLICABLE LAW - JURISDICTION
The present Terms and Conditions were written according to French law and will be analysed and interpreted according to French law.
Any dispute or lawsuit relative to the interpretation or the execution of the present Terms and Conditions will be submitted to French courts.
CARRE ROYAL 10Bis rue de l’Artisanat, 81300 Graulhet
Tel: +33(0)5 63 34 10 12
CARRE ROYAL is a trademark owned by the GP Manufacture S.A.S. company.
CARRE ROYAL/GP Manufacture is a French limited liability company with a capital of 50,000 euros with its headquarters at 10Bis rue de l’Artisanat, 81300 Graulhet registered with R.C.S. de CASTRES under number 818 377 418.
Carré Royal design a full range of accessories : designer wallets, designer card holders, designer clutch and tote bags. Carré Royal is proud of the quality of the materials and creativity, designed in a minimalist style.