SECURITY AND CONDFIDENTIALITY

 

Is the CarreRoyal.com website secure?

 

In order to guarantee secure payment, CarreRoyal.com uses SSL technology. Any information you communicate to us by the Internet is encrypted and protected. CarreRoyal.com works using SSL in order to ensure maximum security during transactions via the site.

 

PASSWORD

 

How do I log in if I have lost/forgotten my password?

 

Simply go to “My Account” and click on “Forgotten Password?”

Next, enter the email you used when setting up your account, and a new password will be sent to you.

In the menu, select “My Account”, then click on “I forgot my password”. We will send you an email with your new password.

 

PAYMENT METHODS

Which payment methods are accepted by the CarreRoyal.com site?

 

Payment can be made with credit or debit cards (Visa, MasterCard), PayPal, or electronic funds transfers.

 

When you order, you can choose from the various options available.

 

ORDERS AND DELIVERY

 

What is the delivery zone for CarreRoyal.com?

Carré Royal delivers worldwide.

 

 

So Colissimo

UPS or Fedex

France

Free

10 euros

Delivery lead-time

3 working days

1 to 2 working days

European Union+ Switzerland

N.A

Free 

Delivery lead-time

-

2 to 4 working days

United-States

N.A

Free from 78 euros, 20 Euros otherwise

Delivery lead-time

-

3 to 5 working days, 

Reste du monde

N.A

Free from 100 Euros, 5 Euros between 78 euros and 100 Euros, 30 Euros otherwise

Delivery lead-time

-

3 to 6 working days

 

 

How is my order packed?

All of our orders are packed in a refined parcel, prepared with the utmost care. CARRE ROYAL.COM is the ideal site for your personal needs and for gift-giving.

 

DELIVERY AND RETURNS

How can I return or exchange an item from the CarreRoyal.com website?

 

You may return any item ordered on the www.CarreRoyal.com website in the seven calendar days following its delivery date, in its original state and packing, accompanied by its invoice. Returns are FREE in Paris, France, and the European Union. Returns outside of this area are the customer’s responsibility.

In order to return an item, you must write to us via the section “Contact Us” or at the email address contact@carreroyal.com.

Canvas designer wallet for men and womenCarré Royal design a full range of accessories : designer walletsdesigner card holders, designer clutch and tote bags. Carré Royal is proud of the quality of the materials and creativity, designed in a minimalist style. 


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